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Call: 0450 189 221
Email: [email protected]
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F.A.Q.

What day can I have the cleaning done?
We have a flexible team of cleaners that will work with you to arrange a day/time that suits you best. Please contact us by email, phone, Facebook or Instagram to arrange day and time.
How many hours will the cleaning take?
You can nominate the number of hours that you would like to have done. We suggest that prior to any clean you tell us in detail what level of cleaning you would like to have done, if any of the tasks can be completed on a rotation basis and what products and equipment you would like used on each surface. This will help determine how long the job should take and what can be achieved in the timeframe you have allocated.
Can I give the cleaner a key?
Yes, you can. Many of our clients prefer not to be home when the cleaning is carried out. So they leave a key for the cleaner to give access. With our strict recruitment process, you can ensure peace of mind doing so.
Do I provide cleaning equipment and products?

For regular services and AIR BNB cleaning, yes

We provide all equipment to clean for
1.Office Cleaning,
2. End of lease cleaning,
3. Moving in Cleaning,
4.Clean Slate,
5.Spring Cleaning,
6.Renovation Cleaning

Do I need to be home?
No, but we do recommend an initial meeting with one of our team to discuss your needs prior to us commencing the clean. This allows us to understand what you require, know how to use your equipment (if required) and ensures that we provide you with the best service possible. If you are not going to be home during the clean you will need to arrange for us to be given access to your home.
What cleaning service is right for me?

We have a number of services available including;
1. Regular Cleaning,
2.AIR BNB Cleaning,
3. Office Cleaning,
4. Let’s Bond
5. Get Moving
6.Clean Slate
7.Spring Clean

What areas do you service?

We currently work throughout Sydney Eastern Suburbs, Inner West and North Shore but please contact us and send your location and we will let you know if we will be available to cover your area.

Do I get the same cleaner?
One of the most commonly asked questions and the answer is yes. People feel more comfortable having the same person come into their home and we appreciate this. When you book a regular service, you will be assigned the same cleaner for the duration
How do I pay for cleaning?
You can either pay your cleaner by cash on the day or bank transfer at the end of the service.
What if I need to change my scheduled cleaning?
Easy, just contact us on 0450 189 221 to change your cleaning day
Can I change my cleaner if I am unhappy?
Absolutely! We want to make sure you’re happy with the service and all it takes is a call to one of our coordinators and they will discreetly organise a replacement for you.
Can I trust my cleaner?

We have a strict recruitment process to give you peace of mind that the person coming into your home is trustworthy. All our cleaners undergo police, reference and work history checks. We are also fully insured.

How are cleaners recruited?

We shortlist our cleaners via an initial phone interview which are then shortlisted for a formal face to face interview. Once interviewed each applicant undergoes police, reference and work history checks. Each applicant takes part in a short but vigorous training program which ensures their capabilities.

Are you covered for Public Liability Insurance?

Yes, we are.

Do I have to sign a cleaning contract?

No, you don’t.

Are you able to come out and quote for the job?

We can come out to your business or home to discuss your needs and supply you with a quote which includes how long the job will take us. If you have a desired budget this can also be discussed.

Happy Customers

“Amazing service and price. Will certainly use them again. Very professional work – Simone”
“Marcelina and Sylvia did an excellent end of lease clean on our apartment. Quick communication and Marcelina came over for an initial quote prior to the job also. I would highly recommend. Thanks team! – Ali”
“I was not disappointed, this team know what they are doing. They were professional to deal with and delivered what they said they would, punctual, friendly and I will certainly use and recommend to all. – Belinda”
“Wow- Sylvia did a great job today. She has great attention to detail and really cared about doing a proper job. In particular I was very impressed with the sparkling clean bathrooms! – Diana”
“I had some bad experience wiz other cleaning service but this one is the truly gem! Thank you so much Olivia! Every single details have been taken care of even the bottom of door slides! – Kyle”

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